Passport office

The people were friendly and it was very organized. I was there right when it opened and there were about 30 people ahead of me. Took about an hour for everything, which was less time than I expected.

Messy services! they ask people with a ticket less than 24 hours to stay but they don’t check the tickets in the line! If you’re lucky enough you will be able to get your passport, otherwise forget it if u stay in the line for 10 hours and you have a flight less than 24 hours you will 100% get your passport! All by chance! After 10 hours staying in the line they asked all the people to leave because there is no capacity anymore and so many people lost their flight! Good luck

I needed to get a visa whilst abroad and Mike was absolutely fantastic in arranging this. He was prompt to reply to emails, arranged pick up and delivery of my passport and made sure I complied with extra requirements to get the visa. The fee was extremely reasonable, especially considering the work involved and the time saved and worry avoided trying to get the visa another way.

The best experience . All passport officers very nice and helpful. We get our passport in 10 days we apply from US. Our Special Thanks to Honourable Karina Gould !!!!!!

CIBT and Visa connection are both the same company. After asking friends and family, i would still like an explanation as to why i was charged $300 for a Visa to vietnam. My friends are telling me that they usually go for under $50. Are you guys a Scam?

Very good and friendly staff and well organized securities.Came her to apply for Child passport. But the officer Sheryl purposefully finding excuses to send us back and forth. Child is only 21 days and needed to apply for passport to travel immediately for an emergency. Initially she refused to give express service even after submitting travel confirmation. We gave an explanation letter.Later she went on saying there is a slight shadow behind photo. The photo is attached here. Everyone including studio professionals is surprised to this rejection. She has no idea how hard it is to get a picture of this young child and sending us back and forth is really unkind.

I had mailed my dogs medicine here so that my fiancé could pick it up- I paid for priority shipping and everything. When my fiancé went to pick up the package it was nowhere to be found. I tracked the package and it had gotten there and been given to someone else a few days prior. So the package sent to our P.O. Box was just handed to someone else. They had no explanation. So I guess if you live in Blaine and you picked up my dogs anxiety medicine that was obviously not addressed to you- why.

Excellent and friendly service. There is no need to make an appointment. I arrived around 8:30am. I was finished within 1 hour. Very well organized and well trained staff. I was told that I would receive my passport within 3 weeks.

I went to the Surrey Service Canada Passport Service Center at Central City this morning (Thursday). I joined the waiting line outside the mall next to Boston Pizza at 7:03am and was the 20th person. The security guards let two families with babies enter the mall first and then the rest of us at 7:52, which was earlier than usual because of the cold weather. There were about 60 people in total by that time. We had a few minutes to go to the washroom or grab a coffee inside the mall after a briefing. I applied for my first Canadian passport, and just chose the regular service without a travel date. I finished my passport application at 9:25. The estimated delivery date is March 9.Things to keep in mind:1. Make sure your guarantor and references are eligible, and the guarantor has signed one of your passport photos. While I was waiting for an agent to review my application, I overheard a man who was distressed to learn that he needed to take his photos again and have a new guarantor.2. If you don't have a guarantor just like me, you will need to get a statutory declaration in lieu of the guarantor form in advance, and have it signed along with one of your passport photos by a public notary or other similar roles as specified on the CIC website. You may also ask the notary to photocopy and verify two pieces of your IDs, in case you switch to a mail application. You can only get the form by visiting a passport service office and ask a security guard to get it for you, or send an email to CIC. It is not available online, so please spare some time to obtain the form. For more details, please visit the gov website.3. Following part 2, the statutory declaration form actually requires you to provide two references that ARE NOT THE SAME references for your passport application. I didn't know this implied rule, so the agent asked me to provide the contact info of two more references on the spot. I barely fulfilled this requirement as I didn't know my other friends' addresses. I ended up including my family doctor and my supervisor in my original province as references as I could google their work addresses. So please have at least 4 references on hand.4. Service Canada may call guarantors (and references maybe), and the guarantors need to answer their questions. Many applications are on hold due to guarantors not reachable. Service Canada may use a public or private phone line in BC or Alberta.5. All applicants who are 16 years old or older do not need to apply or pick up in person if they choose the regular service (but they will need to give authorization to a rep), but must go to the center both to apply and to pick up for the urgent or express services. Minors do not need to show up for any of the three services, but parents can still bring them to the center.6. Teenagers who have turned 16 need a photo id to apply for an adult passport. If their child passport is not eligible due to the expiration date etc., they most likely need a health card or driver's licence. Student IDs are not accepted.7. An officer during briefing said the longest wait time yesterday was 4-5 hours, but some Service Canada locations that required 20 processing days for a regular service had a significantly shorter wait time.

April 11 2023.Got there at 6.30ish was third in line which starts at the door on picture (Hastings Street)Security let us in at 7am.By the 8am or so there were around 100 of people in the building, so I'd suggest getting there as early as possible.The whole process took 2.30 so I was done by around 9am.Stuff is friendly and quite fast.