Love hotel

Can't speak highly enough about our time at Black River Retreat. Trevor, thank you for your incredible graciousness, hospitality and service throughout our stay. Not one detail was overlooked, from the beautifully lit grounds on the river, fire pits (& smores), hot tub, ultra cozy interior, saloon with games, whisky bar, cigars, darts, movies, 3 course meals..I could go on. Tweed's hidden gem. Already dreaming of our next visit!

Pet friendly budget motel in prime location! We chose this place because we brought the family dogs on vacation and wanted an inexpensive place within walking distance to the attractions. The furniture's a little old, but the bed was confortable and clean. The staff is professional and warm, for us it was a family feeling and we will be coming back. To others complaining, this is a 2-star motel. We've stayed in 2, 3, 4 and 5-star hotels before and understand the difference in expectations.

Where to begin..?Everything was perfect. Every single detail was very well done. Great service, great food, romantic and very relaxing. I have no complaints other then I didn’t want to leave. We can’t wait to go back. It’s what we needed to spend that time with each other with no interruptions. Thank you Trevor for the wonderful experience!

This hotel and staff here deserve five starts. Great and helpful people. maintained the property very good. First time visiting here and must say we made a good decision. Room is very clean comes with a TV, mini refrigerator, table lamps, very nice beds. Definitely recommend this place.

Will never stay here again. We asked for a room with a queen and were given a room with two doubles. Room pictures online were not what they looked like in person. Bathroom floor had broken tiles which was covered up with a bathroom mat. Bathroom vanity was held up with a sawed off table leg. Flies buzzing around the room and lights didn’t work. Room totally out of date - felt like walking into the 80s. Looks like rooms are fitted with second hand furniture. Save your time and money. Management is not cooperative when approached with concerns.

Checked out right away the moment we saw the room!!1. So I booked 3 Non Smoking King rooms, but what was given was a Smoking Queen rooms! The picture posted on their site was way different to the actual room you are getting. I showed the pictures I booked in all of the 3 rooms and got told “ oh its only a stage picture “ !!2. Beware of Bedbugs!!!! Bed bugs are all over , seen some eggs and died bugs at the end corners of the mattress. PLUS+ when i was looking at the front desk computer , the guy(maybe the owner) was searching about bed bugs control for the hotel!3. The bed itself smells like it wasn’t washed for how many use, there are stain and the blankets has holes from the cigarette.4. Washroom- its even more worst, broken and moldy tiles. It smells like a dirty mop thats never been washed. It only has 1 toilet paper and only 2 towels for each room.5. Air conditioner is working it just looks weird cause it looks like it was falling off its place and was only duct taped to the wall !Overall, based on the 3 rooms I’ve got, its Terrible! smelly and dusty. Its a 0 star.Tho, the location is okay somewhat convenient.

There were rats in the parking lot, bugs in the sink, several centipede type bugs in the tub and the tub floor was squishy. It was like standing on a water bed...I almost fell out of the shower because the tub floor shifts around. We had 2 rooms, both tubs were the same. When you stand in the tub, water squirts out of the side onto the bathroom floor. No washcloths anywhere on the property, even though we requested them twice. We ended up buying some at Walmart. No soap. No housekeeping. The housekeeper" makes a quick appearance every now and then carrying a 5 gallon bucket covered in paint

Overall impression is terrible. I believe I didn't get a renovated room, so that was the worst place I have ever stayed in my entire life. And I am not picky at all. Dirty walls, holes in the walls, sigarette burns all over the sheets, bed covers, curtains. No bedside table and no plug sockets near the bed. The only power outlet I found in the toilet. Super old air conditioning which was effective only at night when it wasn't so hot outdoor. Reception guy was absolutely indifferent, I guess he does realize what that place is. The only benefit is location, it's really close to all attractions. If you don't want to regret, I don't recommend this motel, this is -1 star motel.Never again..

Thank you Trevor for creating the Black River Retreat. We have made some great memories during our stay. Whether it has been playing darts or Yahtzee in the games area to relaxing around the outdoor fire pit, to the hot tub and of course the lock of love. The most special memory is of your hospitality and the food that has over exceeded our expectations every meal. (The desserts are to die for). This trip has been unforgettable. Until next time.

The rooms are nice, for the price at least. Definitely not something from a well-known, established brand, but it did the job of giving me a place to stay. The room had an empty roll of toilet paper when I tried to use it for the first time, which was not a nice experience.