Deaf service

Took an ASL class here years ago, asked if they can send me a copy of my grade and they have NO records from anything further than 2013. Come on this is just awful!! Do not recommend this place for ASL classes best to go to Bob R school. I got my records within 30 mins.

Very caring staff and up to date with the latest hearing technologies. Convenient location and great customer service skills. Highly recommended.

I have tried to reach someone regarding preschool hearing tests for weeks and no one picks up or calls you back. Finally when I did get a live person they told me age 4+ which isn't listed on their website (it actually says 3+) so I believed them and then tried to make apppintments with the hospital and other specialized centre only to be told to call back again as the age is lower. Needless to say no one has called me back once again.Services look great on their website, if only I could pay to use one.

Hearing aids can be returned for a refund within 90 days I was told at my first visit. At the second visit when I was ready to order I was told $390 would be deducted from any refund. Had I known I would not have wasted a half-day getting there, meeting the technician, and so on. It's as easy to say refund-less-$390 as it is to say refund. I felt baited. I hope the Canadian Hearing Society is more frank with others than it was with me.

excellent team! deeply care and encouraging

My wife told me I don't listen very well so she booked me a hearing test haha. Also, for work I listen to high pitch sounds, so looking for something that blocks out those noises. The team was very helpful in giving me a thorough assessment of my hearing. Doug is very personable and knowledgeable. Thanks!

Absolutely couldn’t have picked a better school. When finding out about my sons hearing late 31/2 years old we were so overwhelmed on the next step from being a stay at home mom to potentially him going to school full-time. But I’m so glad I did make that step and I found CHSC. Everyone of the staff members are amazing , caring , and are there for the right reasons. It’s not just a job to them they truly love the kids. This school has changed my sons life and I’ll be forever grateful for what they have done for my son and also the people who I have met.

My Mom has had great difficulty hearing phone conversations for a number of years now, even with a hearing aid. I called looking for a VCO phone, which I regretfully figured was the last step to take if she was ever going to talk on the phone again. (texting with a third party operator) I spoke with Alex and he suggested before going that route to try their Alto+ phone because it was much louder than the one Mom currently had. We ordered it and it arrived in 2 days....and what a godsend! My 80 yo mother can now hear conversations easily and clearly, and WITHOUT her hearing aid! So happy we called and a big thank you to Alex!!

Good social service

The current audiologist Nicole is considerate and encouraging, a real pleasure to work with.